Experience
Robinhood Markets Inc Product Designer
Design lead on the Options team. My team's scope: $1.3B (~25% of total revenue), 4 platforms (iOS/Android/Web/Web Pro) across 3 markets. I've led 5 zero-to-one launches, grew market share +15%, 4x annual trade volume to $2B, making Robinhood #1 for options traders. Defined and shipped our 3-year advanced trader roadmap. Built our net new E2E advanced trader customer journey.
Uber Product Designer
At Uber Eats, I led designs for merchant, pick & packer and consumer apps, including support experiences. Shipped Uber's first 0→1 E2E merchant grocery experience across 4 markets, 3 platforms (iOS/Android/Tablet). Followed by consumer grocery item detail experiences (ie. substitutions, requests, size options). Leading to ~90% reduction in order defects.
At Uber app, I redesigned ride matching and upgrades experiences across 2 platforms (iOS/Android) and 4 markets that led to +$50M annual revenue, ~14% cancellations.
UJET Product Designer
Designed admin, agent, and consumer surfaces for enterprise customer support platform for iOS/Android/Web. Delivered significant CX improvements (ie. ~84% reduced call pickup times). Helped build their design system.
Awake Product Designer
Shipped E2E products, UX/UI and motion designs for Microsoft, Nokia, Nike, Dolby across consumer apps, smart devices, and wearables.